Salary From £25,000.00
Location Newcastle upon Tyne
{Mergefield Value}
{Mergefield Value}

Published

Not Published

Closing

in X days

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Site Solutions Coordinator acts as the first point of contact for all site‑based sales enquiries, driving revenue through fast, accurate, and commercially focused interactions. This role centres on converting enquiries into orders, maximising value through effective product selection, upselling, and proactive relationship building.
With strong product knowledge and a sales‑led mindset, you will help grow customer spend, and strengthen our reputation for delivering the right solution first time.

 

What's in it for you

  • Attractive Bonus Scheme
  • 25 Days Annual Leave plus Bank Holidays (Increasing with length of service)
  • Enhanced Company Pension Scheme
  • Life Assurance Scheme
  • Colleague Benefits!
  • Employee Assistance Program
  • High Street Discount Vouchers
  • Discounted Gym Membership
  • Health & Wellbeing Discount Vouchers
  • Cycle to Work & Home & Tech Scheme Benefits
  • Milestone Birthdays Additional leave
  • Work Anniversary Bonus’s
  • Refer a Friend Scheme

 

About the role

Sales & Revenue Growth

  • Respond to all sales enquiries (phone, email etc) with pace and professionalism.
  • Provide confident, consultative guidance to ensure customers choose the best-fit products and packages for their site needs.
  • Convert each enquiry into a confirmed order, maintaining pricing accuracy and commercial discipline.
  • Identify and present upsell opportunities such as:
    • complementary equipment
    • longer rental terms
    • higher-spec or sustainable alternatives
  • Build strong, ongoing relationships with regular site contacts to drive repeat business and increased wallet share.

Order Conversion & Coordination

Manage all day-to-day hire requests across customer types and sectors with a focus on maximising order capture.

Use availability dashboards and internal systems to ensure product availability and seamless order flow.

  • Collaborate closely with the Project Solutions Team, Depot Teams, Transport, and Service Solutions to ensure every order is delivered correctly and on time.
  • Ensure all instructions, delivery details, specifications, and pricing are accurately recorded to prevent queries.

Customer Engagement

  • Maintain a solutions-focused, sales‑driven dialogue with customers at every interaction.
  • Promote customer feedback (CSAT) to support ongoing service improvement and sales confidence.
  • Escalate complex, multi-phase, or high-value projects to the Project Solutions team where appropriate.

Performance & Compliance

  • Work towards key performance metrics including:
  • Conversion %
  • Revenue growth
  • Margin protection
  • Telephony and email response targets
  • CSAT

Ensure that all activity complies with internal processes, pricing structures, and safety standards.

 

About You

  • Previous experience in a sales-focused role not essential but would be a great advantage  (hire, construction, or service industries advantageous).
  • Strong commercial awareness and a proactive, target-driven mindset.
  • Excellent communication and relationship-building skills.
  • Organised, accurate, and able to manage high volumes of enquiries confidently.
  • Comfortable using CRM and order-processing systems.
  • Resilient, adaptable, and able to thrive in a fast-paced sales environment.

 

Ready to Apply?

This is an exciting time to join Nixon Hire. If you have the enthusiasm, skills, and drive to make a real impact, we’d love to hear from you.

Armed Forces Covenant – As part of our pledge, we support the employment of veterans, recognising military skills and qualifications in our recruitment and selection process.

 

The Company

Nixon Hire is a leading provider of site accommodation, welfare facilities, plant, portable toilets and solar solutions to hire.

Our vision is to provide outstanding service from exceptional people to ensure we are always first choice.

25 Days Holiday plus Bank Holidays

Enhanced Workplace Pension

Life Assurance

Employee Assistance Programme

Reward and Recognition Programme

Milestone Birthday – Extra Day Off

MyActiveDiscounts - Discounted Gym, Fitness and Travel

Charity Match Funding

  • Providing Outstanding Customer Service

We invest in our people and implement processes to allow us to deliver first class service to our customers.

  • Offering Products Customers Value

We ensure our products are always the best the marketplace has to offer and meet our customers' changing needs.

  • Being An Industry Leader In Innovation

For over 57 years Nixon Hire have embraced change, invested in technology and pioneered products which benefit our customers and the environment.

Competitive Salary

25 Days Holiday Plus Bank Holidays

Profit Share Scheme

Employee Assistance Programme

Enhanced Workplace Pension

Life Assurance

The Company

Nixon Hire is a leading provider of site accommodation, welfare facilities, plant, portable toilets and solar solutions to hire.

Our vision is to provide outstanding service from exceptional people to ensure we are always first choice.

  • Providing Outstanding Customer Service

We invest in our people and implement processes to allow us to deliver first class service to our customers.

  • Offering Products Customers Value

We ensure our products are always the best the marketplace has to offer and meet our customers' changing needs.

  • Being An Industry Leader In Innovation

For over 57 years Nixon Hire have embraced change, invested in technology and pioneered products which benefit our customers and the environment.